Courses
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The following pages contain important information on the mandatory courses required to be undertaken as part of the NSW liquor and gaming machine laws.
These courses are:
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG), and
- Licensee Courses (hotels, public entertainment venues and restaurants)
Why do I have to undergo training?
The NSW liquor and gaming machine laws require licensees and staff with liquor and/or gaming machine duties to complete approved training in the responsible service of alcohol and responsible conduct of gambling. These courses provide students with an understanding of their obligations when working in licensed venues and of the harm minimisation framework under which the liquor and gaming machine industries operate in NSW.
Additional training requirements can also be imposed on licensees when a licence application is made to the Casino, Liquor and Gaming Control Authority. As an interim measure, the Authority requires a licensee course to be completed for applicants seeking a hotel licence and an on premises licence relating to a restaurant or public entertainment venue.
Who needs to be trained?
RSA trainingAll liquor licensees and staff who have liquor service responsibilities. This includes volunteers and club directors who serve liquor from time to time. This training program is also required to be undertaken by security staff who have crowd control duties at licensed premises.
After successfully completing this course, students are issued with a certificate by the training provider on behalf of the Authority. A copy of this certificate needs to be provided to a prospective employer as it required to be kept in a register on the licensed premises where you work.
Staff (and their licensee) who serve liquor without having completed an RSA course can face prosecution action under the liquor laws.
RCG Training
Hotel licensees and club secretaries in those hotels and clubs operating gaming machines. Staff who have gaming machine responsibilities, like payouts, providing change and attending to machines, are also required to complete the course.
Both the RSA and RCG courses are conducted over six hours by various organisations approved the Casino, Liquor and Gaming Control Authority.
Licensee Courses
The Casino, Liquor and Gaming Control Authority determines any additional training requirements for prospective licensees when a licence application is made. As a general requirement, licensee training is required to be undertaken for applicants for a hotel licence and an on premises licence relating to a restaurant or public entertainment venue.
The NSW Office of Liquor, Gaming and Racing serves the NSW government and community by regulating the liquor, gaming, racing and charity sectors.
We are a part of the Department of the Arts, Sport and Recreation.