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Home > Contact information

Contact information

NSW Office of Liquor, Gaming and Racing

Street address:
323 Castlereagh Street
Haymarket
(All business inquiries to level 7)
Hours of operation: 8:30am to 4:30pm Monday to Friday
Map of location

Phone: 02 9995 0300
Fax: 02 9995 0888
Email us

All written correspondence to:

GPO Box 7060
Sydney NSW 2001

Casino, Liquor and Gaming Control Authority (CLGCA)

From 1 July 2008, this new independent body determines liquor licence and gaming authority applications as well as disciplinary outcomes in NSW. The Authority replaces the Licensing Court, the Liquor Administration Board and the NSW Casino Control Authority.

For liquor and gaming enquiries and applications:
Street address
Level 6, 323 Castlereagh St
Haymarket
Phone: 02 9995 0894
Fax: 02 9995 0819
Email us: liquorapplications@olgr.nsw.gov.au

All written correspondence to:

GPO Box 7060
Sydney 2001

For casino related matters, the Authority’s contact details are:
Street address
Level 17, 309 Kent Street
Sydney
Phone: 02 8234 8800
Fax: 02 9299 7427
Hours of operation: 9am to 5pm Monday to Friday

All written correspondence to:
GPO Box 3970
Sydney 2001
Email us: info@clgca.nsw.gov.au

Specific information and services

Charities

Phone: 02 9995 0666
Fax: 02 9995 0611
Email: charity.inquiries@olgr.nsw.gov.au

Charitable fundraising

Contact our charities team to find out about charitable fundraising and the permits you may require or make a complaint about a charitable fundraising activity in NSW.
Phone: 02 9995 0666
Fax: 02 9995 0611
Email: charity.inquiries@olgr.nsw.gov.au

CMS Business Unit (Level 7)

Contact us to inquire about gaming machines entitlements and transfer, paper-based system (PBS) authorisation and fees and direct debit authorities, reassessment of gaming machine tax, storage of gaming machines, prize dispersals, Community Development and Support Expenditure (CDSE) scheme and CMS related regulatory issues.
Phone: 02 9995 0791, 0468 or 0411
Fax: 02 9995 0878
Email: info@olgr.nsw.gov.au


Compliance (Enforcement Branch)

Contact us to inquire about compliance requirements for licensed premises, lodging complaints or registered clubs governance.

General inquiries or complaints:
Simon Munt - Phone: 02 9995 0837
Colin Butler - Phone: 02 9995 0303

Registered clubs:
Ken Edwards - Phone: 02 9995 0866

To lodge a complaint about possible breaches of liquor and gaming laws, please go to our online complaints form.

To lodge a complaint about noise or disturbance complaint, please go to our Complaints - disturbance to the quiet and good order of your neighbourhood page.

Regional offices

Dubbo
Phone: 02 6882 2830
Fax no: 02 6884 5936
By appointment only:
167 Brisbane Street
Dubbo NSW 2830

Newcastle
Phone: 02 4929 7234
Fax: 02 4929 7439
By appointment only:
Level 2, NSW Government Offices
117 Bull Street
Newcastle West NSW 2830

Wagga Wagga
Phone: 02 6921 3566
Fax: 02 6921 3290
By appointment only:
State Government Office Block
43-45 Johnston Street
Wagga Wagga NSW 2650


Customer Service Team

Contact us for information on liquor and gaming regulation and licensing, responsible service of alcohol and conduct of gaming, order products such as incident registers, and other general inquiries. The Team can also assist you with requests for data and statistics, such as premises listings, club rankings.

Street Address:
Level 7, 323 Castlereagh St
Haymarket
Phone: 02 9995 0333
Fax: 02 9995 0669
Email: info@olgr.nsw.gov.au


Licensing Court of NSW (Level 6)

The Court was replaced by the Casino, Liquor and Gaming Control Authority on 1 July 2008. Contact the Court for applications or matters pending with the Court that were lodged before 1 July 2008.
Phone: 9995 0894
Fax: 9995 0819
Email: court@olgr.nsw.gov.au


Liquor Administration Board

The Board was replaced by the Casino, Liquor and Gaming Control Authority on 1 July 2008. Contact the Board for applications or matters lodged with it before 1 July 2008.
Phone: 02 9995 0894
Fax: 02 9995 0819
Email: lab@olgr.nsw.gov.au


Media inquiries

Mark Nolan
Phone: 02 9995 0929
Fax: 02 9995 0699
Mobile: 0421 613 720
Email: mark.nolan@olgr.nsw.gov.au


Racing (Level 7)

Contact us for inquiries about racing, wagering and associated legislation.
Phone: 02 9995 0400
Fax: 02 9995 0466
Email: racing@olgr.nsw.gov.au


Trade promotion lotteries

Contact us for information about trade promotions, lotteries and games of chance.
Phone: 02 9995 0666
Facsimile: 02 9995 0611
Email: lottery.inquiries@olgr.nsw.gov.au
You can register your trade promotions online.

back to liquor homepage

The NSW Office of Liquor, Gaming and Racing serves the NSW government and community by regulating the liquor, gaming, racing and charity sectors.
We are a part of the Department of the Arts, Sport and Recreation.

OLGR's website is progressively being updated to reflect the changes following the introduction of new liquor laws in NSW from 1 July 2008.